Math and Language Arts Courses for SY 2014-15
Learn what is new this year about the Math and Language Arts Courses.Course Titles with ^ (Caret)Do you wonder why your course has a ^ (caret symbol) in the course title? K12 is offering two versions...
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Online Books Math 3-8 (Lesson guide and Activity Book)
Where are the Online Books?You can download the Lesson Guide and Activity Book for an entire unit of the course from the Resource section of the Online Book menu. Please note that you must first open...
View ArticleWelcome to Online Learning Course Grades K-8
If you do not have lessons scheduled in your Daily/Weekly Plan, please complete the Welcome to Online Learning Course. As you complete the lessons in this course, you will being to see other courses...
View Article"Uh-Oh Trouble Accessing Page" Error Message
IssueStudent receives an "Uh-Oh Trouble Accessing Page" error when trying to access courses in eCollege or Powerspeak platforms. ResolutionAll courses on the Powerspeak and eCollege platform need to...
View ArticleK-8 Courses Not Loading
Unable to Access CourseRecently a number of sites are reporting issues rendering Flash content in some browsers. K12 has also received reports that K12 families are experiencing intermittent loading...
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Clear Blackboard Collaborate Launcher Cache for Class Connect
How to Clear Launcher Cache (Windows)Click Start >All ProgramsClick Blackboard Collaborate Launcher to open the programGo to the Advanced tabClick Clear Cache How to Clear Launcher Cache (Mac)Go to...
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K-8 OLS Icons
Lesson ShortcutsThe sun icon indicates that the lesson is scheduled for today. Click the course name to go directly to the lesson.Plan IconsMaterial List Icons K - 8 K - 8 K - 8
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Missing Attendance
Missing Attendance Alert on the First Day of School This may occur when the student is enrolled during the school year. Refer the student to their teacher if it is the first day of school and the...
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Lesson Not Showing Completed in K-8 OLS
Verify the information below If the student completed all the work in a lesson and took the assessment but the lesson is not showing Completed in the Online School.Adult Questions in the AssessmentSome...
View ArticleFile Sharing K-8
About File SharingHow to Share a FileTroubleshoot File SharingAbout File SharingFile Sharing is a feature that will enable students and teachers to quickly and easily share documents, files, and...
View ArticleAssessments Without Printed Answer Keys (Enhanced Assessments Grades 3-8)
Enhanced AssessmentsPrinted Assessments Answer Keys are available for select assessments in the k-8 Online School; however, we are not able to provide printed answer keys for our enhanced assessments....
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Troubleshoot Class Connect - Collaborate Error Messages
Session is Locked, Full or Currently UnavailableError Writing Properties FileCalled Runscript When Not Marked in ProgressInstallation Package Could Not Be OpenedSession is Locked, Full or Currently...
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Microphone Not Recording in Powerspeak (World Language Courses)
Use the troubleshooting suggestions below to resolve the issue.Check that your microphone is plugged into the correct jack on your computer and that it is turned ON (if there is an ON/OFF switch)Ensure...
View ArticleFeedback Issue with Powerspeak Recording
You need to have your speakers turned off or muted while you record. Having your speakers turned on will cause a feedback loop.To mute your speakers move your cursor to the bottom right hand corner of...
View ArticleCannot Access Powerspeak Microphone (Mac)
The activity within a lesson may not always display the Allow or Deny accesses prompt. To remedy this:Go to a place in the lesson that will display the microphone prompt.Check the box that says...
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